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How To: Invite/remove users to your organization

Details on how to add AND remove users from an organization account.

By Kiari Young
Updated March 6, 2026
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To Add a User: 

Step 1: Select the Organizational Admin drop down, and then select invite user. 

Step 2: Enter the email address of the associate you would like to invite. The correct user type is Account User. 

Step 3: The invited user will reciece an email that looks like the image below. 

Step 4: The user will create their account and have immediate access to the platform. 

 

To Remove a User: 

Step 1: Select the Organizational Admin drop down, and then select Manage Users. 

Step 2: Next to the user you would like to remove you will see a red deactivate button, pictured below. Selcect that. 

Note: 

  • You can reactivate a user from this same screen, and you can archive a user as well. 
  • You will also be able to see a list of all archived users through a selection on this screen as well.