What Is This Page?

The My Cases page is the central dashboard where Pathfinder users can view and manage all cases assigned to them or their organization. It provides a quick, sortable overview of case details—including case names, owners, A-Numbers, upcoming hearing information, last-updated timestamps, and case types.

This page is designed to help legal practitioners, case managers, and support teams efficiently track case progress, stay aware of upcoming deadlines, and quickly access full case histories. It serves as the primary entry point for navigating deeper into individual case reports, downloading case files, and managing alerts or archival actions.

Major Features & Page Elements

Case Table Overview

A structured table displays all active cases available to the user. Each row represents one case and includes the following columns:

• Case Name
  Shows the client or case identifier. When case information hasn’t yet been retrieved, this displays as Case Information Pending.

• Owner
  Indicates the staff member responsible for the case.

• A-Number
  Displays the individual’s A-Number for quick reference.

• Upcoming Hearing
  Shows the next scheduled court date when available.

• Last Updated
  Timestamp indicating when the case data was most recently refreshed.

• Case Type
  Identifies whether the case is a Full case or a Consult case.
  
  

  What are the different case types? A "Consult Case" will generate a one-time report, ideal for an initial consultation meeting or clinic session. A "Full Case" will generate a report that receives email alerts with regular data refreshes, ideal for longterm clients and cases.

Actions Column

Each case row includes action buttons that allow users to take quick actions without opening the full case:

• View Report — Opens the full Case History Report for the selected case.

• Toggle Alerts — Enables or disables alerts for important updates or hearing changes.

• Download — Downloads a case report in supported formats.

• Archive — Moves the case into an archived state for record-keeping or reduced clutter.

Sorting Controls

Column headers (e.g., Case Name, Owner, A-Number) include sorting toggles that let users reorganize the case list for easier navigation, such as sorting by newest updates or grouping by staff owner.

For Organizational users, there is also a sorting toggle to view either your own cases or all cases that are shared across the organization.

Dynamic Data Updating

The page automatically reflects the most recent data syncs with EOIR and ICE systems. Fields like Last Updated and Upcoming Hearing help users know when case information has changed.